CRM Operations Manager

Job Team: Space Robotics
Job Location: Garching Remote

What we’re looking for:

We’re looking for a proactive and tech-savvy student who will be at the helm of our Customer Relationship Management (CRM) system. The ideal candidate will be dedicated to customer data management, analytics, and operational efficiency. In this role, you’ll closely collaborate with various departments, particularly with the sponsorships and marketing teams, to ensure that our CRM serves as an effective tool for our team’s success.

Responsibilities:

  • Manage, maintain, and update our CRM system.
  • Assist in operational planning by coordinating with various departments.
  • Work on analytics and reports related to customer data.
  • Ensure the security and reliability of customer data within the CRM.

Qualifications:

  • Proficiency in English
  • Eagerness to specialize in CRM systems.
  • Strong organizational and problem-solving skills.
  • Basic understanding of data analytics.
  • Previous experience is welcome but not a requirement; we’re mainly looking for enthusiasm and a willingness to learn.

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